Adept News

Adept Newsletter - Issue 4

Disability Equality & Accessible Information

Information comes in many forms: printed or electronic documents, audio-visual presentations, publications, business stationery, videos or films. Making it accessible means the choice of an alternative format or media – known as transcription.

Most common formats

Braille – a tactile format embossed onto paper
Audio Cassette & CD – indexed for navigation and used for second language, word and print access
Large print – usually between 18pt and 36pt font size
Electronic formats – such as Word/Email enable use of voice synthesisers on PC's and individual adjustments by user
Picture-supported language – text supported by pictures
Easy Read – 18 point plain English supported by pictures and audio
BSL & subtitles – video correspondence or added to video to support the audio content
Audio description – adds description of non-verbal activity


Types of transcription

Whether you outsource or provide in-house, there are usually two types of service:

1 - Comprehensive service, which aims to provide the same content and quality as the original document. It requires editing and quality checking to retain the full complexity of the original documents, e.g. house style, logos, diagrams.

2 - Express service, which turns around documents in a much shorter time scale, and is primarily used for small plain text documents that do not require quality checking, house style, logos or diagrams.

Good Practice

• Identify customer/employee’s preferred formats at the earliest point in your process
• Track individual and generic access requirements on database
• Set up procedure and budgets for alternative formats, whether in house or external transcription provider
• Provide same content as original such as all articles, adverts and pictures
• Same quality of production e.g. house style, logos, materials
• Fast turnaround of alternative formats when required
• Transcribed documents quality checked by format user
• All formats received at the same time as original
• Monitor the quality of alternative formats’ service and any change in format requirement

END OF NEWSLETTER

 

Written by Eileen Finch of Adept - May 2007